WARNINGS AND REMINDERS

• Please be present at the venue at least 30 minutes before the event starts. For security reasons, do not to carry any bags larger than a handbag. Luggage and large backpacks will not be accepted in the venue, and cloakroom service will not be provided. Late arrivals will not be admitted to the venue, and tickets will not be refunded.
• It is forbidden to record the event with cameras, mobile phones, or any other recording devices.
• Parents are asked not to bring their children under seven to the events. Children aged seven and older require a ticket for entry. Each event has its own age limit for entry. Please check the age limit before purchasing a ticket.
• Purchased tickets cannot be changed or returned unless the performance is cancelled or its date is changed. In such cases, requests should be made before the announced date.
• Only one campaign and/or discount can be applied to each ticket.
• Venue or programme changes may occur due to reasons beyond control. The festival authority will rearrange the new sitting order according to seat numbers on the tickets, providing the audience with the closest sitting positions. Tickets cannot be returned due to venue or programme changes.
• A paramedical team and an ambulance will be present at the venue.
• The high volume and music at certain events may be disturbing to some audience members.